Privacy Policy

At Exam HQ we are dedicated to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

In this Privacy Policy, we have provided lots of detailed information on when and why we collect your personal information, how we use it, the situations under which we may disclose it to others and how we keep it secure.

Please read the policy and make sure you are comfortable with it, if you want to use our website. If you want to clarify or discuss anything then do get in touch with us by email (info@examhq.co.uk).

1. The Type of Data we collect 

Contact Forms

When you have an enquiry and contact us via one of our online contact forms, we use your contact information (name, email or phone number) to respond to you. We also ask, how you found out about our product and what type of relevant party you are. This data is collected anonymously and we use it to refine the marketing sources we use and the types of people we advertise to. If you consent to receiving e- newsletters from us, then we may use the information to make the emails you receive more relevant to you.

Mailing Lists

As part of the registration process for our e-newsletters, we collect personal information. You can register for our e- newsletters via our online contact forms, email, phone and face to face meetings. Rest assured we won’t put you on a mailing list just by contacting us. We will only do so if we have your express consent to do so.

We use that information to keep you updated with relevant information about Exam HQ, such as (but not limited to) limited special offers, upcoming events, relevant news articles and important company updates and websites updates. For absolute clarity we don’t sell email lists to other organisations and businesses.

We use Klaviyo, to deliver our newsletters. We gather statistics around email opening and clicks to help us monitor and improve our e-newsletter. For more information, please see Klaviyo’s privacy notice.

You can unsubscribe to any of our emails anytime by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@examhq.co.uk

Google Analytics

When someone visits www.Examhq.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies

On occasion, we may gather information about your computer to provide statistical information regarding the use of our Website to us.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

For more information on cookies you can read the guidance at All About Cookies.

2. Storing your personal data

We will take all reasonable steps to ensure that your data is treated securely and in agreement with this privacy policy.

All Data that is provided to us is stored on our secure servers.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential

3. Disclosing Your Information

The only occasion on which your personal information would be disclosed by us to third parties would be:
a) Where we sell any or all of our business and/or our assets to a third party.
b) Where we are legally required to disclose your information, such as for the purposes of shipping an order.
c) To assist fraud protection and minimise credit risk.

4. Third Party Links

There are links to third party websites on our Website. For example links to reviewers who are familiar with Exam hq. Although we make the best efforts to only include quality, safe and relevant links, we cannot take responsibility for the contents of other sites. These and all other websites should have their own privacy policies which you should review. We can not be held liable for any damages or implications caused by visiting any external links mentioned.

5. Access to Information

You have the right to access any information that we hold about you. If you would like to know what information we have or if you would like your data to be removed from any of our systems then please contact us using the details below.

6. Contacting Us

If you want to talk about anything in this policy or anything at all. Please do not hesitate to contact us at:

Exam HQ Limited
92 -94 Main Yard
90 Wallis Road
London E9 5LN
United Kingdom

Email:info@examhq.co.uk